FairPlay Marketing ("FairPlay", "we", "our", "us") operates India's leading cricket betting platform via WhatsApp. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our services via WhatsApp at wa.link/geminiplay9.

By using FairPlay's services, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected.

When you register or use our services, we may collect:

• Your name and WhatsApp contact number
• Date of birth (to verify you are 18+ years of age)
• UPI ID or bank account details for payment processing
• Betting preferences and history
• Communications you send to our agents via WhatsApp

We may automatically collect certain technical information when you interact with us, including device type, approximate location (for fraud prevention), and timestamp data of interactions.

• We do not collect full credit/debit card numbers
• We do not store passwords — all auth is via WhatsApp verification
• We do not collect biometric data
• We do not track your activity on third-party websites

We use your personal information for the following purposes:

• To create and manage your betting account
• To process deposits and withdrawals
• To verify your identity and age (18+ compliance)
• To provide 24/7 customer support via WhatsApp
• To detect and prevent fraudulent activity
• To send you promotional offers, bonuses, and betting updates (which you can opt out of at any time)
• To improve our services and user experience
• To comply with applicable legal obligations

We implement stringent technical and organizational measures to protect your personal data:

• 256-bit SSL Encryption on all data transmission
• Escrow-style fund management — your balance is held in a ring-fenced account
• Access controls — only authorized personnel can access your account data
• Regular security audits conducted by external cybersecurity specialists
• WhatsApp end-to-end encryption on all communications

While we employ best-in-class security measures, no system is 100% immune to breaches. In the unlikely event of a data breach, we will notify affected users within 72 hours.

We do not sell or rent your personal information. We may share limited data with:

• Payment processors — only data necessary to complete your transactions (UPI, bank transfers)
• Fraud prevention services — anonymized data to detect suspicious activity
• Legal authorities — only when required by law or court order

All third parties we work with are contractually bound to use your data only for the specified purpose and to maintain equivalent privacy standards.

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Ask us to correct inaccurate data
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from promotional communications at any time
• Portability: Request your data in a structured, readable format

To exercise any of these rights, contact us via WhatsApp at wa.link/geminiplay9. We will respond within 72 hours.

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account:

• Transaction records are retained for 7 years (statutory requirement)
• All other personal data is deleted within 30 days of account closure
• WhatsApp conversation history is not stored on our servers beyond 90 days

FairPlay is strictly an 18+ platform. We take the following steps to protect minors and vulnerable individuals:

• Age verification on account creation
• Ability to set deposit limits, betting limits, and self-exclusion
• Trained agents who identify and support problem gamblers
• Immediate account suspension if underage usage is detected

We may update this Privacy Policy from time to time. When we make significant changes, we will notify active users via WhatsApp. Continued use of our services after changes constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or concerns, please contact our Data Protection Officer via WhatsApp: wa.link/geminiplay9. We respond to all privacy queries within 72 hours.

• You must be at least 18 years of age to use FairPlay
• You must be the legal owner of the payment account used for deposits/withdrawals
• Only one account per person is permitted
• You must not be acting on behalf of another person when placing bets
• FairPlay reserves the right to verify identity at any time and suspend accounts pending verification

Accounts are created and managed via WhatsApp. You are responsible for:

• Providing accurate and truthful registration information
• Keeping your WhatsApp account secure
• All betting activity conducted from your account
• Notifying us immediately if you believe your account has been compromised

• Minimum deposit: ₹100
• Accepted methods: UPI, PhonePe, Google Pay, Paytm, IMPS, NEFT
• Deposits are credited instantly upon confirmation
• Deposits from third-party accounts are not permitted and will be refunded

• Minimum withdrawal: ₹200
• All withdrawals are processed within 5 minutes (our guarantee)
• Withdrawals are paid to the same account/UPI used for deposit
• FairPlay reserves the right to request identity verification before processing large withdrawals

• All bets are final once placed and confirmed by an agent
• FairPlay reserves the right to void bets in cases of obvious pricing errors
• In the event of match cancellation or abandonment, bets are settled according to official match rules
• Maximum bet limits may apply and vary by market and match
• FairPlay's odds and markets are set at our sole discretion
• Winnings are credited to your account balance immediately after settlement

• All bonuses are subject to wagering requirements as communicated by your agent
• Welcome bonus (30%) is available to new users on first deposit only
• Referral bonuses (₹500) are credited after your referral makes their first deposit
• FairPlay reserves the right to modify, suspend, or cancel any promotion at any time
• Abuse of promotional offers will result in account suspension

FairPlay is committed to responsible gambling. We provide the following tools and protections:

• Deposit limits — set a maximum daily/weekly deposit limit
• Betting limits — cap your maximum bet per game/day
• Self-exclusion — temporarily or permanently close your account
• Reality checks — request session reminders from your agent

If you feel that gambling is negatively impacting your life, please contact our support team immediately. We will assist you without judgment and take immediate protective measures.

All content, branding, odds data, and materials on FairPlay's platform (including this website and WhatsApp communications) are the intellectual property of FairPlay Marketing. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

FairPlay is not liable for:

• Losses arising from technical failures beyond our control
• Losses resulting from user error in placing bets
• Third-party payment delays
• Indirect or consequential losses of any kind

Our maximum liability is limited to the amount held in your FairPlay account balance at the time of the incident.

FairPlay reserves the right to modify these Terms & Conditions at any time. Users will be notified via WhatsApp when significant changes are made. Continued use of our services constitutes acceptance of updated terms.

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through arbitration before resorting to litigation. FairPlay's decision on all betting disputes is final.